A much-needed spotlight on lighting

Let’s talk about lighting! This might seem like a straight-forward topic, but there’s far more to it for both your […]

Fixed ops, the granular details

Over the years, I’ve encountered many general management executives at dealerships that are astute, smart and focused. The trouble is, l rarely see this focus aimed […]

Facility – the importance of process-driven design

One of the most underrated topics in the automotive industry is the facility, its planning, construction and use. This is paramount […]

After-sales in automotive; a customer guide.

Why this guide? A car is a car, right? It’s a little more complicated than that. The automobile is very likely the most […]